Discover Character
Communicating and Engaging Across Difference

At the College of Professional Studies, we believe that learning is strengthened when we engage with one another across different lived experiences, identities, viewpoints, and communication styles. This page offers guidance for participating in respectful, thoughtful dialogue—especially in our text‑based online learning environment—so that all students can connect, belong, and thrive.

Approaching Conversations with Curiosity and Care

Engaging across difference begins with a mindset of genuine curiosity—seeking not only to express your perspective, but to understand others’. When we listen to understand rather than to respond, we create space for diverse ways of thinking, knowing, and experiencing the world.

Ways to practice this:

Ask open, non‑judgmental questions that invite more perspective.
Acknowledge and honor lived experiences different from your own.
Pause before responding to ensure your message is rooted in respect and clarity.
Assume positive intent while still holding space for accountability.

This approach promotes psychological safety and encourages the kind of courageous inquiry that makes learning meaningful.

Communicating Thoughtfully in Text-Based Spaces

Because PSC courses rely heavily on written communication, tone and meaning can sometimes be misinterpreted. Practicing mindful written communication helps ensure that everyone feels respected and included.

Strategies for effective text-based engagement:

Lead with clarity: Keep your message focused and intentional.
Use “I” statements: Share your perspective without generalizing about others.
Consider your audience: Write for a diverse community with varied backgrounds.
Slow down when tensions rise: Re-read before posting to check tone and intent.
Engage fully: Respond to classmates’ ideas rather than just adding your own.

These practices reinforce DU and PSC's commitment to integrity, respect, and responsibility.

Building Shared Understanding Across Differences

Engaging across difference is not about reaching agreement—it’s about expanding your understanding, challenging your assumptions, and strengthening your ability to collaborate in diverse communities. This aligns with PSC’s connection to the 4D Experience—specifically, cultivating character through empathy, resilience, authenticity, and values-based engagement.

Ways to build shared understanding:

Recognize the limits of your own perspective and stay open to learning.
Reflect on your values and how they shape your communication choices.
Practice empathy: Consider how your message may be received by others.
View difference as an asset that strengthens collaboration and collective insight.

By engaging actively and respectfully, you help build a learning community where everyone belongs and where diversity enhances—not hinders—the educational experience.